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Disclaimers, Accessibility Statement & Terms and Conditions

General Website & Therapy Disclaimer

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The information provided on this website is for educational and informational purposes only and is not intended to replace professional mental health treatment, diagnosis, or advice. Visiting this website or contacting the practice does not establish a therapist-client relationship.

Therapy services are only provided after an initial consultation, completion of informed consent, and confirmation that services are appropriate based on licensure, scope of practice, and clinical assessment. If you are experiencing a mental health emergency or are in crisis, please call 911 or contact your local emergency services immediately.

While this practice offers evidence-based mental health services, results may vary, and no specific outcomes can be guaranteed.

Disclaimer for Therapy Products, Courses, Workbooks, & Digital Resources

Educational Use Disclaimer

All therapy-related products, workbooks, courses, digital downloads, and written materials offered through this website are intended for educational and self-reflective purposes only. These materials are not a substitute for therapy, counseling, medical care, or mental health treatment.

Use of these products does not establish a therapist-client relationship. Individuals are encouraged to seek support from a licensed mental health professional for personalized care, especially if experiencing significant emotional distress, trauma symptoms, or mental health concerns.

Faith-Integrated Content Disclaimer 

Faith Integration Disclaimer

Faith-based perspectives or spiritual reflections, when included, are offered as optional and supportive content. They are not intended to replace clinical judgment, professional mental health treatment, or individual belief systems. Faith integration is incorporated only when requested and clinically appropriate.

Medical & Mental Health Safety Disclaimer

No Emergency Support

This website and its materials are not intended for crisis intervention. If you are experiencing thoughts of self-harm, harm to others, or are in immediate danger, please contact emergency services or a crisis hotline immediately.

 

Accessibility Statement

 

We are committed to ensuring that our website and digital content are accessible to all individuals, including those with disabilities. We strive to provide an inclusive and user-friendly experience and continuously work to improve the accessibility and usability of our website.

Our goal is to align with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, to the extent reasonably possible. These guidelines outline best practices for making web content more accessible for people with visual, auditory, cognitive, and motor disabilities.

 

Accessibility Features

We aim to support accessibility by:

  • Using clear, readable fonts and sufficient color contrast

  • Providing alternative text for images where appropriate

  • Designing content that is compatible with screen readers and assistive technologies

  • Structuring content with headings for easier navigation

  • Making forms and links as accessible and understandable as possible

 

Ongoing Efforts

Accessibility is an ongoing effort, and we regularly review our website and digital materials to identify and address accessibility barriers. While we strive to make all content accessible, some third-party tools or platforms may have limitations beyond our control.

 

Feedback & Assistance

If you experience difficulty accessing any part of this website or need accommodations to access services, resources, or products, we welcome your feedback and are happy to assist. Please contact us using the information provided on the Contact page, and we will make reasonable efforts to address your concerns in a timely manner.

 

Therapy Services Accessibility

We are committed to providing accessible mental health services and will make reasonable accommodations when possible, in accordance with ethical guidelines and applicable laws.

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Terms & Conditions​ Effective Date: 12/20/2025

​Welcome to Yielded Hearts Wellness Haven . By accessing or using this website and any related products, services, or digital content (collectively, the “Services”), you agree to the following terms and conditions. If you do not agree, please do not use our Services.

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1. Professional Disclaimer

The content provided on this website, including any written materials, workbooks, courses, or digital products, is for educational and informational purposes only. It is not a substitute for professional therapy, counseling, medical advice, or treatment. Use of our Services does not create a therapist-client relationship, except as explicitly agreed through our formal intake process.

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2. No Guarantees

While we strive to provide helpful, evidence-based guidance, we cannot guarantee specific outcomes. Individual results may vary based on unique circumstances.

 

3. Use of Services

By using our Services, you agree to:

  • Provide accurate and current information when requested

  • Use our materials responsibly for personal, educational, or professional purposes

  • Refrain from sharing, reselling, or distributing digital content without explicit permission

 

4. Online Therapy Sessions

For clients engaging in telehealth services:

  • You must be of legal age or have parental consent as applicable

  • You are responsible for ensuring a private and secure environment for sessions

  • Emergencies should be directed to 911 or local crisis services; telehealth sessions are not suitable for emergencies

 

5. Payment & Refunds

Payment policies, including accepted methods, cancellations, and refunds, are outlined on our Refund & Cancellation Policy page. By purchasing services or products, you agree to those terms.

 

6. Intellectual Property

All content, including text, graphics, logos, and digital products, is the intellectual property of [Your Practice Name] or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

 

7. Limitation of Liability

To the fullest extent allowed by law, [Your Practice Name] is not liable for any damages or losses resulting from your use of this website or its materials. This includes direct, indirect, incidental, or consequential damages.

 

8. Privacy

Your privacy is important to us. Use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

 

9. Third-Party Links

Our website may include links to external resources. We do not endorse or control these sites and are not responsible for their content or practices.

 

10. Modifications

We reserve the right to update or change these Terms & Conditions at any time. Continued use of our Services after modifications constitutes acceptance of the revised terms.

 

11. Governing Law

These Terms & Conditions are governed by the laws of [Your State/Country], without regard to its conflict-of-law provisions.

 

12. Contact

For questions or concerns about these Terms & Conditions, please contact:
Yielded Hearts Wellness Haven

chiara@yhwhcounseling.com

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Privacy Policy

Effective Date: 12/20/2025

Yielded Hearts Wellness Haven respects your privacy and is committed to protecting the personal information you provide when using our website, online therapy services, or digital products. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, billing information, and any other information you provide when scheduling therapy sessions or purchasing products.

  • Health Information: Information relevant to your therapy sessions, assessments, or progress notes (stored securely in compliance with HIPAA).

  • Website Usage Data: IP address, browser type, pages visited, and other non-identifiable analytics to improve website functionality.

2. How We Use Your Information

We use collected information to:

  • Provide and manage online therapy sessions and digital products

  • Respond to inquiries and schedule appointments

  • Process payments and maintain accurate records

  • Improve website functionality and user experience

  • Communicate relevant information, updates, or resources

3. Legal and Ethical Compliance

  • All health information collected in connection with therapy services is stored in compliance with HIPAA and applicable state laws.

  • We may disclose information if required by law, to protect your safety or the safety of others, or in emergencies.

4. Sharing and Disclosure

  • Third-party service providers: We may use secure third-party platforms (e.g., telehealth providers, payment processors) that assist in delivering our services. These providers are contractually required to protect your information.

  • Marketing or unsolicited sharing: We do not sell or rent your personal information to third parties.

5. Cookies and Tracking

  • Our website may use cookies and similar tracking technologies to improve usability and website performance.

  • You can adjust your browser settings to manage cookies, but some features may be limited.

6. Security of Information

We take reasonable technical, administrative, and physical measures to protect your personal and health information from unauthorized access, use, or disclosure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Request restrictions on certain processing of your data

  • Opt-out of marketing communications

To exercise your rights, contact us using the information below.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about your privacy or this policy, please contact:

Yielded Hearts Wellness Haven

chiara@yhwhcounseling.com

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